Privacy Policy

Last updated: February 28, 2023

Introduction

Welcome to Goblin Ghoul® Halloween Decor, Martini Glass, Blanket (“Goblin Ghoul”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose information from you when you visit or make a purchase on goblinghoul.shop (the “Site”) or otherwise interact with us. By visiting the Site or providing us with information, you agree to the terms of this Privacy Policy.

What Information We Collect

Information You Provide Directly to Us

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us via email or chat, or otherwise communicate with us. This information may include:

Contact information – such as your name, email address, phone number, and mailing address.
Account information – such as your username, profile photo, and password when you register for an account with us.
Payment information – such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This information is processed by third-party payment processors and not stored on our servers.
Communications – such as any information you provide when you contact us via email, chat, social media, or otherwise communicate with us.
Demographic information – such as your age, gender, location and interests when you provide such information to us or through your account settings. Providing demographic information is optional.
Reviews and feedback – such as any information you provide in customer reviews, survey responses, product feedback, or contest entries that you submit to us.

Information Collected Automatically

We also automatically collect certain types of information when you visit or interact with our Site:

Transaction information – such as details about purchases you make on our Site, including what items you purchased.
Usage information – such as the pages you visit, how long you stay on a page, any buttons or links you click, and other actions you take on our Site.
Log data – such as your Internet Protocol (IP) address, operating system, browser type and settings, the date and time of your request, and how you interacted with our Site.
Cookies and other tracking technologies – such as cookies, web beacons, pixels, mobile advertising IDs, and other tracking technologies that collect information about your browsing activities in order to deliver customized content and advertising to you. You can control the use of cookies through your browser settings and other tools.
Device information – such as your device type, device model, operating system, browser, resolution, WiFi connectivity, and other device attributes.

Information from Third-Party Sources

We may receive information about you from third party sources, such as social media platforms and marketing partners. For example, if you interact with us on social media, we may collect information provided to us by the social media site.

How We Use Your Information

We use your information for the following purposes:

Provide, operate, and maintain our website and services.
Process and fulfill your orders and requests, send you order confirmations and updates.
Send you informational and promotional content about our products, services, promotions, and events. You can opt out of these communications at any time.
Respond to your questions, comments, requests, and concerns.
Improve and personalize your experience on our Site. For example, remembering your cart items, preferences and settings.
Send you technical notices, product updates, security alerts, administrative messages, and assistance with using our services. You cannot opt out of these communications which are not promotional in nature.
Prevent and address fraud, breach of policies or terms, and threats or harm.
Conduct research and analysis to improve our products and services.
Ensure compliance with our legal obligations.
Resolve any disputes with any parties and enforce our agreements.
Consider you for employment opportunities that you apply for.
Perform other legitimate business operations and activities as needed.

We also use third parties to collect website analytics and other information, as described below. However, we do not allow any third parties to use your personal information collected through our Site for their own purposes.

How We Share Your Information

We only share your personal information in the following circumstances:

With Service Providers and Business Partners

We share your information with service providers and business partners that perform services on our behalf, such as payment processors, email service providers, chat providers, analytics providers, marketing partners, and others.

For example:

Payment processors – When you make a purchase, we share your transaction information with payment processors and fraud prevention services to process your payment, prevent fraudulent transactions, and screen for any potential threats.
Email service providers – We may share your email address with email service providers to send you emails and newsletters.
Advertising partners – We share some analytic and device data with our advertising partners to deliver and optimize our ads on other sites and measure their performance. No directly identifiable information is shared.
Business transfers – If we are acquired by or merged with another company, if any of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

As Required by Law

We may disclose your information if required to do so by law, such as to comply with a subpoena, court order, or legal process served on us. We may also share information when needed to protect our legal rights, property, or the health and safety of others.

With Your Consent

We may share your information for any other purpose with your consent. For example, we may publish testimonials or featured customer stories to promote our services, with your permission.

Third-Party Analytics and Advertising

We use third-party analytics services, such as Google Analytics, to help analyze how users use our Site. These services use cookies and similar technologies to collect and analyze information about use of the Services and report trends, without identifying individual users. You can learn more about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Our Site may contain links to other sites that we do not own or operate, such as Facebook plugins. These third-party sites have their own privacy policies and practices that we do not control. But we aim to protect the integrity of our Site and welcome any feedback about these third-party sites.

Security Measures

We implement reasonable technical, administrative, and physical security measures to help protect your personal information against unauthorized access, misuse, loss, destruction, or alteration. However, no security measures can be 100% effective, and we cannot guarantee the security of your information.

Data Retention

We retain personal information for as long as needed to fulfill the purposes we collected it for, including to meet legal, accounting, reporting, or other needs. We may retain some data for longer periods as permitted or required by law.

In most cases we retain:

Transaction data for 5 years.
Marketing data for 3 years.
Accounts data until account deletion.
Communications for 3 years.
Analytics data for 2 years.

Your Privacy Choices and Rights

You have the following options to control your personal data:

Access / Update Data: Keep your account information accurate and up-to-date by logging in to your account.

Marketing Communications: You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link in such emails. You can also contact us to have your contact information removed. Note that you cannot opt out of essential account communications that are not promotional.

Cookies: You can disable cookies through your browser settings but our Site may then not function properly.

Close Account: You can close your account by contacting us. We will then delete or anonymize your information, excluding data we must keep for legal purposes.

Right to be Forgotten: In certain circumstances, you may ask for your personal data to be deleted from our systems. We will comply with such requests when required by law, including erasing any public posting you have made. Note that we cannot always delete records of past transactions and communications for legal reasons.

California Privacy Rights

The California Consumer Privacy Act (CCPA) provides California residents with certain privacy rights regarding their personal information. However, it only applies to information collected or disclosed within the preceding 12 months. Since we do not collect or sell personal information from California residents, the CCPA does not apply to our Site.

International Data Transfers

Your information, including personal data that we collect in the UK and EU, may be transferred to and processed in countries other than the country where you live. These countries may have data protection laws that are different from the laws of your country. We take measures to ensure adequate safeguards are in place to protect your data as explained in this Policy.

Children’s Privacy

Our Site is not directed to children under 18. We do not knowingly collect personal information from children under 18 without parental consent, although certain third-party sites that we link to may do so. If you suspect that a child has provided us with personal information, please contact us. If we become aware that a child under 18 has provided us with personal information without parental consent, we take steps to immediately delete such information.

Changes to this Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make any material changes, we will notify you by updating the date of this Privacy Policy and posting it on our Site. We may also attempt to notify you by email or other means prior to any significant changes going into effect. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our information handling practices, please contact us:

Email: [email protected]

Phone: (888) 888-8888